About the role
- Draft, edit, and finalise responses to RFPs, RFIs, and security and compliance questionnaires within tight deadlines.
- Proofread and edit AI-generated drafts against each RFP's requirements, including scope, format, word limits, and evaluation criteria.
- Research new topics, clients, industries, and regions, then summarize your findings in clear, easy-to-understand language for the team and the buyer.
- Work with subject-matter experts to gather information, asking specific questions and following up until you have what you need.
- Track every mandatory requirement, format, and word limit so no submission is non-compliant.
- Maintain and update the response knowledge repository, keeping content current and consistent.
- Adapt tone, spelling, and terminology for buyers in different markets.
- Upload and submit responses through buyer portals such as Ariba, Coupa, and OneTrust.
- 1 to 2 years of experience responding to RFPs or due diligence questionnaires in a SaaS environment.
- Excellent written English, with strong proofreading and editing skills.
- A self-starter with a natural curiosity and eagerness to learn, who can quickly understand complex technical and business topics and explain them simply.
- The ability to work effectively with AI tools to boost productivity and improve the quality of your output.
- Strong attention to detail and the discipline to answer exactly what is asked.
- The ability to manage several bids at once and raise risks early.
- Advanced proficiency in Word and Excel.
- A degree in English Literature, Communications, or a related field.
- Familiarity with the software industry and the software development lifecycle (SDLC).
- Familiarity with security and compliance frameworks such as SOC 2, ISO 27001, GDPR, and India's DPDP Act.
- Exposure to rewards, HR tech, loyalty, or fintech domains.