About the role
� Independently managing and driving process approvals for new products or change in the processes pertaining to Cards and Merchant Acquiring business, WBP, Retail Lending Business.
� Evaluating new products and its related processes/changes in existing processes
� Effectively reviewing processes, identifying gaps in the process and finalizing the solution approach with business/operations unit before circulating the notes to stakeholders for their approval
� Ensuring comprehensiveness of process, zero design failures and providing inputs to make the process more efficient and seamless with emphasis on automation.
� Identification of potential risk in processes and suggesting mitigants for strengthening the process
� Liaise and coordinate with key stakeholders across business functions to ensure that a robust process is introduced within the stipulated timelines
� To create awareness in the business units to ensure that the unit adheres to the laid down guidelines and the policies of the Bank, so that all the new/changes in the existing processes are approved and documented appropriately
� Carrying out process walkthroughs and control testing of approved processes.
� Validation of Risk and controls identified during process approval and its effectiveness
� Initiation of Projects with high financial impact / Improvement of Customer Service
� Preparation and submission of presentations/ reports/MIS within stipulated time and with precise information
QualificationsOptimal qualification for success on the job is:
� Graduate/Post Graduate with good academic background with 8 - 10 years of banking experience
� Candidate having previous experience in Payments Systems (Cards and Merchant Acquiring) would be preferred
Role Proficiencies:� Expert knowledge and understanding of Cards and Merchant Acquiring offerings including regulatory guidelines
� Should be able to independently partner with Business functions and have a collaborative approach while assessing the product/process
� Hands on experience in Cards & Merchant Acquiring business will be a plus
� Should have strong analytical & problem solving skill
� Should have good communication, presentation and inter-personal skills
� Should have high level of motivation and be a fast learner
� Innovative thinking and awareness of industry practice
� Strong individual contributor, with high degree of self-reliance and self-initiative