About the role
RL - Mortgages –Sales Manager – ASHA Home Loan – Branch
About the Business Group:The Mortgages department is a part of the Retail Lending business of the bank and offers Asha Home Loans to all segments including affordable segment of customers Pan India.About the Role:This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business. Details of the Role:DepartmentRetail LendingGradeAM/DM/MSub-DepartmentRetail Lending- ASHA Home Loan - BranchReporting (Business)M/SM/AVPLocationPan IndiaReporting (Matrix) Key Responsibilities:Business Goals and Profitability- Meet assigned disbursement targets by sourcing Asha home loan business through designated branches.
- Ensure daily follow-up and engagement with branch staff to generate quality leads.
- Create and convert the prospects for cross selling opportunities.
- Support branch teams with product knowledge, sales pitches, and application processing.
- Conduct regular visits and huddles with branch staff to improve lead conversion.
- Ensure accurate documentation and eligibility checks as per process guidelines.
- Adhere to internal and regulatory compliance requirements.
- Engage with customers referred by branches to ensure prompt service and resolution.
- Facilitate smooth onboarding and address queries during the application process.
- Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion.
- Graduation/post-graduation from a recognized institute
- 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans).
- Strong sales orientation
- Proficiency in managing complex client relationships, diverse stakeholders
- Capability to handle pressure and meet deadlines
- Skill in managing large, geographically spread team; coaching and mentoring team members
- Competence in managing within a dynamic, priority-setting environment
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills