About the role
- Business Goals & Profitability
- Responsible to ensure achievement of volume targets of CVCE loans Business with right business mix of New and Used with required channel mix, yield and fee with higher throughput from each off roll resource
- Audit, Compliance, and Risk Management
- Responsible for driving PDD collection and ensuring that thresholds are not breached
- Ensure risk and compliance through quality customer sourcing, timely and satisfactory closure of all regulatory points
- Sales and Channel Development
- Meet existing CVCE customers to understand their repeat funding requirement and onboard New to Bank CVCE customers to drive volumes
- Responsible for ensuring end-to-end processing of cases by liaising with cross functional departments
- Establish relationships and enhance engagement with branches and channel partners
- Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts
- Adoption of Siddhi Application to enhance efficiency in Sales Team
- Improve contribution of PSL in portfolio
- Customer Experience
- Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.
- Make Axis Bank the financier of first choice by ensuring best in class TAT
- Responsible to increase customer retention and engagement to improve Net Promoter Score and customer
- satisfaction.
- Collaboration and People Priorities
- Ensure minimum RO attrition by providing timely guidance
- Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments
Optimal qualification for success on the job is:
- Graduation and Post-graduation in management from a recognized institute
- 20 years+ of related experience
For successful execution of the job, a candidate must possess the following:
- Knowledge
- Abilities
Incorporated in 1994, Axis Bank is one of India’s most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.
The Bank has a young & engaged workforce of over 85,000+ employees across the group. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.