About the role
Responsibilities:
- Work with the founder to identify and prioritize the most promising customer segments, then build and manage a qualified sales pipeline.
- Potential channels include cafes and restaurants, corporate and institutional accounts, premium retail, gifting, events, and residential communities.
- Conduct product meetings, tastings, and sampling with prospective customers and decision-makers.
- Understand customer requirements, prepare commercial proposals, negotiate terms, and convert opportunities into paid orders.
- Manage the complete account journey from first conversation and order confirmation through payment, collections, reorder, and account growth.
- Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue, and reorder behavior.
- Coordinate with production and operations so that samples, stock, and deliveries remain aligned with active opportunities.