About the role
JOB PROFILE Department Retail Business Group Function A1 Agency Group Position Sales Manager Band JM (Grade- JM2) Location Ayodhya Reporting To AVP Our Vision To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs. HDFC ERGO as an Employer We believe in Sensitivity We drive Excellence We uphold Ethics We bring Dynamism About HDFC ERGO General Insurance Co. Ltd. HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into?HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging from?motor,?health,?travel,?home?and?personal accident?in the retail space and products like?property,?marine and liability insurance?in the corporate space. With a network of branches spread across wide distribution network and a?24x7 support team, the Company has been offering seamless customer service and innovative products to its customers. Key Roles & Responsibilities Identifyand motivate potential candidates to enroll for becoming agents Activate certified agents through mobilization ofminimumpremium in stipulated time Ensure familiarization of the company’s products,policiesand sales processes to the agents Identify,communicateand agree on the premium targets with agents on variousclass of business& geographical segment Ensure lower dormancy ratio of active vs total agents. Maximize mobilization through regular follow-ups & strengthening of relationships with agents Ensure constant updating of agent’s knowledge on new products and underwriting policies Troubleshooting with a) Underwriting team for policy approval b) Branch operations team for policy issuance c) claims team for claims settlement d) Finance team fortimelydisbursement of agent’s commission To engage and source motor business from OEM dealership counters Ensure alignment of OEM Program guidelines at the dealership counter in terms of rates, product overages, sales process, claims Ensure mandated Transacting % and Activation % within the dealership counter universe/span Maximize mobilization of business through regular engagement, activities conducted at dealer counters Achieve the renewal retention % through close monitoring, regular follow ups with dealership insurance team and executing specific retention activities Trouble shooting with Operations for endorsements, Finance for commission disbursement, Motor Claims team for claim settlement Compliance & Adherence Adherence to 100% compliance Key Requirements – Education & Certification Graduate /Post Graduate Key Requirements – Experience & Skills Good communicationand comprehension skills Experience of managing GI business/ Agency Recruitment / Sales Experience Relevant work experience of2-4years Remarks The details of this position are confidential. The decision to change/modify the specifications is at management’s discretion.