About the role
- Own the new-business sales pipeline and revenue target for the assigned segment.
- Identify and develop high-quality prospects across India and international markets.
- Research target companies, understand their business model and identify potential digital, web, eCommerce, AI or automation opportunities.
- Develop relationships with founders, CXOs, CMOs, Heads of Marketing, eCommerce Heads and other decision-makers.
- Drive opportunities from first conversation through qualification, discovery, proposal, negotiation and closure.
- Conduct structured discovery conversations to understand the client's business objectives, challenges, current technology/digital ecosystem and growth requirements.
- Translate business requirements into appropriate Nethority solutions.
- Work closely with Digital, Web, eCommerce, AI and delivery teams to develop relevant proposals and solution approaches.
- Avoid commodity-based selling and focus on business value, outcomes, ROI and long-term partnership.
- Present proposals and commercial solutions confidently to senior stakeholders.
- Maintain complete and accurate sales information in the CRM.
- Own every opportunity through defined sales stages with clear next steps and timelines.
- Maintain accurate forecasts and provide regular pipeline and revenue updates to leadership.
- Track conversion rates, lead sources, deal value, sales cycle and lost opportunities.
- Ensure no qualified opportunity remains unattended or without a defined next action.
- Analyse pipeline performance and continuously improve sales conversion.
- Identify opportunities for cross-selling and upselling across existing accounts.
- Develop long-term relationships rather than focusing only on one-time project closures.
- Identify additional opportunities across Web, Digital Marketing, eCommerce, AI, Automation and related services.
- Work with Account Management and delivery teams to identify expansion opportunities based on client business requirements.
- Develop an understanding of the target market, competitor landscape and emerging digital/AI trends.
- Identify high-potential industries, accounts and geographic markets for Nethority.
- Build account lists based on defined Ideal Customer Profiles (ICP).
- Explore strategic partnerships, referral channels and ecosystem relationships that can generate qualified opportunities.
- Provide regular market intelligence and feedback to leadership.
- Establish a structured and measurable sales rhythm for the team.
- Guide and mentor Business Development Executives / SDRs / Sales Executives.
- Set clear activity, pipeline and revenue expectations.
- Review pipeline quality and sales performance regularly.
- Coach team members on prospecting, discovery, objection handling, negotiation and closing.
- Ensure sales activity is driven by quality and conversion rather than only volume.
- Work closely with Marketing to improve lead quality and account targeting.
- Coordinate with technical and delivery teams for solutioning and proposals.
- Ensure a structured handover from Sales to Project/Account Management after closure.
- Maintain clarity around scope, commercials, timelines and client expectations before closure.
- Escalate potential commercial or client risks early.
- 5–8 years of experience in B2B sales, business development or consultative technology sales.
- Experience selling Digital, Web, eCommerce, SaaS, Technology, IT Services, Data, AI, Automation or similar solutions.
- Proven experience in achieving revenue and/or new-business targets.
- Strong experience in outbound prospecting and pipeline creation.
- Experience selling to founders, CXOs, senior management or business decision-makers.
- Strong understanding of consultative and solution-based selling.
- Strong CRM discipline and ability to work with sales metrics and forecasts.
- Excellent communication, presentation and negotiation skills.
- Strong commercial understanding and ability to discuss pricing, ROI and business value.
- Ability to independently manage a sales cycle from prospecting to closure.
- Strong ownership, follow-through and professional maturity.