About the role
Responsibilities:
- Configure and maintain Data Streams from Salesforce and external systems.
- Build DMOs, Identity Resolution rules, Data Transforms, and Calculated Insights.
- Develop and optimise SQL queries for customer data processing.
- Create and test customer segments for downstream activation.
- Troubleshoot data mismatches, unification issues, and integration defects.
- Support UAT, deployment, production issues, and release activities.
- Collaborate with architects and business teams to deliver scalable Data 360 solutions.
The core requirements for the job include the following:
Must-Have Skills:
- Salesforce Data Cloud (Data 360).
- Data Streams and Data Model Objects (DMOs).
- Identity Resolution and Match Rules.
- Data Transforms and Calculated Insights (SQL).
- Segmentation and Activation.
- SQL, APIs, JSON, and Data Integration.
Mandatory Certifications:
- Salesforce Data Cloud Consultant.
- Salesforce Administrator.
- Preferred Certifications: Agentforce Specialist, Salesforce AI Associate.
Good-to-Have Skills:
- Salesforce Sales Cloud / Service Cloud.
- Zero Copy, Document AI, or Semantic Layer.
- Salesforce Agentforce integration with Data 360.
- Agile development experience.
Candidate Preference:
- Hands-on Salesforce Data 360 implementation experience, ideally with at least 1 year of Data 360 project exposure.
- Prioritise developers with practical experience in identity resolution, calculated insights, and segmentation rather than general Salesforce developers.