About the role
Job Description – Salesforce Data Cloud & Agentforce Developer*
*Position: Salesforce Data Cloud & Agentforce Developer**Location: Remote**Shift: 3:00 AM – 12:00 PM PST (US Pacific Time)**Experience: 5+ Years**Notice Period: Immediate to 15 Days Preferred*
*Role Summary*
We are seeking an experienced Salesforce Data Cloud & Agentforce Developer to design, develop, and implement enterprise-grade Salesforce solutions with a strong focus on Salesforce Data Cloud, Agentforce, Einstein AI, and Generative AI capabilities. The ideal candidate should possess strong expertise in Salesforce platform development, AI-driven automation, system integrations, and modern Salesforce architecture while delivering scalable, secure, and high-performing solutions.
*Key Responsibilities*Salesforce DevelopmentDesign, develop, and maintain enterprise Salesforce applications across Sales Cloud, Service Cloud, and Experience Cloud.
*Develop scalable solutions using:*Apex ClassesTriggersBatch ApexQueueable ApexFuture MethodsSchedulable ApexBuild modern user interfaces using Lightning Web Components (LWC) and advanced JavaScript (ES6+).Develop and maintain Visualforce pages where required.Create efficient SOQL and SOSL queries following Salesforce best practices.
*Configure and customize Salesforce using:*Flow BuilderValidation RulesApproval ProcessesPlatform EventsRecord-Triggered FlowsScreen FlowsSalesforce Data Cloud & AgentforceDesign and implement solutions using Salesforce Data Cloud for unified customer data management.Develop AI-powered applications using Salesforce Agentforce.Configure Data Cloud ingestion, identity resolution, segmentation, and activation.Develop AI agents capable of automating customer interactions and business processes.Integrate Agentforce with Salesforce applications and external enterprise systems.AI & Generative AI DevelopmentDesign and implement AI-powered business solutions using:Salesforce Einstein Prediction BuilderEinstein DiscoveryNext Best ActionEinstein GPTSalesforce AgentforceBuild prompt-driven workflows using Generative AI within Salesforce Flows.
*Integrate external AI/ML services including:*OpenAIAWS SageMakerAzure Machine Learning
*Develop AI-based automation for:*Lead ScoringCase ClassificationSales ForecastingIntelligent RecommendationsImplement real-time AI inference using Platform Events and asynchronous processing.Work with structured and unstructured datasets to enable AI-driven insights.Ensure Responsible AI implementation, governance, compliance, and data privacy standards.Salesforce Architecture & SecurityDesign scalable Salesforce data models.
*Configure:*Role HierarchiesProfilesPermission SetsSharing RulesOrganization-Wide Defaults (OWD)Implement secure coding practices and Salesforce security best practices.Optimize application performance and scalability.IntegrationsDevelop REST and SOAP API integrations.Integrate Salesforce with third-party applications and enterprise platforms.
*Build integrations with:*Dispatch.meSalesforce Field ServiceExternal ERP/CRM platformsDevelop custom connectors and middleware integrations where required.Testing & DevOpsWrite highly bulkified Apex code with strong unit test coverage.Perform functional, integration, regression, and performance testing.Conduct code reviews and enforce coding standards.
*Work with CI/CD pipelines using:*Azure DevOpsCopadoSupport release management and deployment activities.Collaboration*Work closely with:*Solution ArchitectsBusiness AnalystsProduct OwnersApplication OwnersQA TeamsSupport multiple concurrent projects while ensuring timely delivery.Stay updated with Salesforce platform releases and AI innovations.
*Required Skills*Salesforce DevelopmentSalesforce Sales CloudSalesforce Service CloudSalesforce Experience CloudApex DevelopmentLightning Web Components (LWC)VisualforceSOQLSOSLSalesforce FlowsValidation RulesApproval ProcessesPlatform EventsSalesforce AISalesforce Data CloudSalesforce AgentforceEinstein GPTEinstein DiscoveryPrediction BuilderNext Best ActionIntegrationREST APIsSOAP APIsPlatform EventsMiddleware IntegrationExternal API IntegrationDevOpsAzure DevOpsCopadoGitCI/CD PipelinesProgrammingApexJavaScript (ES6+)HTMLCSSRequired Experience5+ years of Salesforce development experience.Strong hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
*4+ years of experience with* *:*Salesforce Data CloudEinstein AIEinstein GPTSalesforce AgentforceStrong experience in Apex, LWC, and Salesforce platform customization.Experience designing secure Salesforce architecture and data models.Experience with Salesforce integrations using REST/SOAP APIs.Hands-on experience with Azure DevOps or Copado.Experience working in Agile/Scrum environments.
*Preferred Skills*Experience with Dispatch.me or Salesforce Field Service.Experience with invoicing or field service management platforms.Knowledge of OpenAI, AWS SageMaker, or Azure Machine Learning integrations.
*Salesforce certifications such as:*Salesforce Platform Developer I/IISalesforce AdministratorSalesforce AI AssociateSalesforce Data Cloud ConsultantSalesforce Application Architect (Preferred)
*Soft Skills*Strong analytical and problem-solving abilities.Excellent communication and stakeholder management skills.Ability to work independently in a remote environment.Strong documentation and technical design skills.Ability to manage multiple priorities in a fast-paced project environment.