About the role
JOB DESCRIPTION
Strong communication skills, Must have experience in Salesforce/ Microsoft Dynamics, ERP, ETL/ Integration, SQL, SaaS, Integration, Must have enterprise software background, Must have handled global customers
US Shift (06:30 PM IST to 03:30 AM IST)
Salesforce:
- Salesforce is a cloud-based CRM platform known for its flexibility, scalability, and extensive customization options.
- It's particularly popular among smaller to mid-sized businesses, but it's also used by many large enterprises.
- Salesforce offers a wide range of features, including sales automation, customer service management, marketing automation, and analytics.
- The Salesforce ecosystem is vast, with a large community of developers, consultants, and third-party app providers.
- Microsoft Dynamics is another robust CRM platform with both cloud-based and on-premises options.
- It integrates well with other Microsoft products, such as Office 365, SharePoint, and Outlook, which can be advantageous for organizations already heavily invested in the Microsoft ecosystem.
- Dynamics provides strong capabilities for sales, customer service, marketing, and field service management.
- It's often preferred by larger enterprises and industries where Microsoft technologies are already prevalent, such as manufacturing and professional services.