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Tata Consultancy Services

Posted 29 Aug 2026

Salesforce Sales & Service Cloud

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Team
TECHNOLOGY
Posted
29 Aug 2026

About the role

Required Skills
  • Strong hands-on experience in Salesforce Sales Cloud and Service Cloud.
  • Expertise in Apex, Triggers, Lightning Web Components (LWC), Visualforce, SOQL, and SOSL.
  • Experience in Salesforce customization and configuration, including Flows, Validation Rules, Profiles, Permission Sets, and Workflows.
  • Hands-on experience with Salesforce integrations using REST APIs, SOAP APIs, Platform Events, and Middleware tools.
  • Knowledge of Salesforce security architecture and sharing model.
  • Experience in data migration, deployment, and release management.
  • Understanding of Agile/Scrum methodologies.
Roles & Responsibilities
  • Design, develop, and maintain Salesforce Sales Cloud and Service Cloud solutions.
  • Implement business requirements through custom development and platform configuration.
  • Build scalable integrations between Salesforce and external applications.
  • Develop and maintain Apex classes, triggers, LWC components, and custom APIs.
  • Configure case management, service processes, workflows, approvals, and automation.
  • Collaborate with business analysts, architects, and stakeholders to translate requirements into technical solutions.
  • Troubleshoot production issues and optimize application performance.
  • Conduct code reviews and ensure adherence to Salesforce best practices.
Qualifications: BACHELOR OF TECHNOLOGY

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