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Knack Systems

Posted 2 Nov 2026

Salesforce Solutions Architect

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Employment
Full time
Team
Sales
Posted
2 Nov 2026

About the role

The ideal candidate is an all-round Salesforce architect, not limited to presales or governance. The person should be capable of shaping a solution with customer leadership, defending estimates and architecture, guiding delivery teams, reviewing code and configurations, creating proofs of concept, and stepping into critical technical issues when needed.


We are hiring a Salesforce Architect to lead architecture and hands-on technical delivery for a strategic Sales transformation, while also contributing to the growth of our Salesforce practice. The immediate assignment involves enhancing an existing Salesforce CPQ implementation and enabling a mobile-friendly sales journey covering product configuration, pricing, approvals, document generation, payment/deposit dependencies, and electronic signatures. Beyond this engagement, the architect will support Salesforce presales, solutioning, delivery governance, reusable assets, technical hiring, and team capability development.


Responsibilities:

  • Own solution architecture and technical delivery for the Salesforce CPQ initiative.
  • Design scalable solutions across product configuration, pricing, approvals, quote documents, and DocuSign.
  • Provide hands-on support using Apex, Lightning Web Components, Salesforce Flow, SOQL, APIs, and integration patterns.
  • Lead discovery workshops, technical assessments, estimates, proposals, RFP responses, and customer presentations.
  • Define end-to-end architecture covering applications, data, integrations, security, environments, and DevOps.
  • Conduct architecture, design, configuration, and code reviews.
  • Support delivery teams in resolving complex technical issues and project risks.
  • Create reusable reference architectures, accelerators, estimation models, and implementation playbooks.
  • Mentor architects and developers, conduct technical interviews, and support Salesforce capability building.


Requirements:

  • Strong Salesforce solution and technical architecture experience.
  • Hands-on implementation experience with Salesforce CPQ or Revenue Cloud.
  • Strong knowledge of Sales Cloud, Service Cloud, Salesforce Flow, Apex, LWC, SOQL, security, and sharing.
  • Experience with complex product bundles, pricing rules, discounting, approvals, and quote documents.
  • Strong understanding of Salesforce integrations, APIs, data architecture, and DevOps.
  • Proven presales experience covering discovery, estimation, proposals, SOWs, and customer presentations.
  • Ability to balance architecture leadership with hands-on technical contribution.
  • Strong customer-facing communication and stakeholder-management skills.


Preferred Skills:

  • DocuSign for Salesforce.
  • SAP pricing, tax, payment, or enterprise integration experience.
  • Experience with manufacturing, healthcare, medical devices, or other configurable-product businesses.
  • Salesforce Application Architect, System Architect, Technical Architect, Platform Developer II, or CPQ Specialist certification.
  • Experience building Salesforce practices, reusable offerings, and technical competencies.


Mandatory Skills:

  • Strong Salesforce CPQ architecture and implementation experience; hands-on Apex
  • LWC
  • Flow
  • API
  • Troubleshooting capability; end-to-end Salesforce solution and integration architecture; customer-facing presales estimation and proposal experience; delivery governance and ownership of solution outcomes.

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