SAP Control Room Analyst

The candidate will have responsibilities across the following functions:

Testing and Validation Support:

• Execute and support production validation activities following infrastructure and application changes.
• Perform batch cycle validation to confirm successful job execution and data accuracy.
• Partner with LOB and application teams to validate critical financial outputs and reports.
• Identify, document, and escalate defects or inconsistencies.
• Support smoke testing and post-implementation validation cycles.
• Troubleshooting and Incident Management.
• Rapid triage of production and testing-related incidents.
• Coordinate with infrastructure, application, and vendor teams.
• Utilise ServiceNow for incident tracking.

Batch and Close Cycle Support:

• Monitor and validate batch cycles during financial close periods.
• Ensure all jobs complete successfully and outputs are accurate.
• Communicate risks to timelines.

Change and Release Coordination:

• Provide oversight during deployments and upgrades.
• Support readiness checks and post-implementation validation.
• Coordinate with Change Management processes.

Communication and Collaboration:

• Communicate testing results and validation status clearly.
• Translate technical outcomes into business impact.
• Coordinate with LOB users and global teams.

Documentation:

• Maintain validation checklists and runbooks.
• Document testing outcomes and resolutions.

Control Room Team Responsibilities:

• Provide centralised command for monitoring, testing, and validation.
• Ensure visibility of batch execution and system health.
• Lead post-change validation.
• Coordinate issue triage and escalation.
• Support financial close validation.
• Drive continuous improvement.

The core requirements for the job include the following:

Technical Skills:

• Real-time monitoring of batch processing, job scheduling, and system performance across SAP and integrated platforms.
• Strong understanding of end-to-end financial processing flows and validation checkpoints.

Platform and Application Familiarity:

• SAP (ECC, BW, BPC) and related finance applications (Hyperion, BlackLine, etc. )
• Awareness of upstream/downstream dependencies, including Informatica and data pipelines.
• Working knowledge of infrastructure components (AIX, network, database dependencies).