About the role
c) Good exposure to various testing of the modules – Unit testing, ITC, UAT, RT etc.c) Actively worked in production support, handling user issues via tickets, effectively communicating with business users, testing for bug fixes and production movementsd) e) Possess a strong business and customer/client focus
Skillsa) SAP CRM Service - Contracts Management, Case Managementb) Exposure to and understanding of Service Finance Integration and Middlewareb) Knowledge of ECC Customer Support (CS): Serial Numbers / Equipment / BOM / IBasec) Integration of SAP CRM with SAP ECC - B2B EDI / ALE / IDocs