About the role
- Support the day to day activities of the client SAP CRM Service
- Development and maintenance of External
interfaces using WEBSERVICES – Configuration/changes. Identifying Notes to support
various user requirements. CRM SALES and SERVICE processes customizing changes.
Sap CRM Mobility , overview of DOE, SUP.
- Creation of field mapping between CRM
fields and export excel template
Requirements
This position provides
professional level support in the SAP Customer Relationship Management (CRM)
module in data system operations, maintenance and management. Ability to plan,
organize and coordinate work assignments.
• Ability to plan, manage work stream
independently – facilitate workshops, secure approvals from business, maintain
minutes, meet quality process requirements
• Should be a team player
• Has skills in Collecting,
understanding, and transmitting the business requirements for the project, and
translating these into Business blueprints , system design, functional
specifications and system configuration
• Excellent Presentation, Communication
skills.
• Ability to interact with the business
and conduct business workshops – good communication skills.