About the role
The Senior Account Executive/Account Executive will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company’s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy.
Key Responsibilities:
- Facilitates bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keeps the company’s CRM tool updated with delivered bids.
- Works with Account Directors and Sales Directors to develop, expands and leverage the client relationship with focus on developing incremental revenue through closing sales, effective upselling and managing client expectations during delivery phase.
- Assists the Client Services Team during project delivery with additional information and partner source, if required.
- Assists in presentations, and other sales related activities, required by the Sales Director and Account Directors.
- Complies with ISO 20252:2019 and ISO 27001 standards.
- Bachelor’s degree or equivalency preferred
- 4-6 years of experience in pre-sales and proposal management in the Market Research industry
- Strong communication skills (spoken and written English)
- Proficiency in MS Word, Excel, and PowerPoint
- Customer-centric mindset; previous customer service experience is a plus
Must be available to work in US shift hours - EST time zone.
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