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Whatfix

Posted 20 Sep 2026

Senior AI Engineer

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Employment
Full time
Team
Software Engineering
Posted
20 Sep 2026

About the role

Requirements:

  • Required Experience: Agents in production: demonstrated experience delivering a multi-step agent that performs actions in a production system, with a clear understanding of its failure modes and the controls used to contain them.
  • Memory: experience designing the memory and context strategy for a long-running agent, including retention, summarisation and pruning decisions.
  • Evaluation: hands-on experience building an evaluation harness, including dataset construction, metric selection and calibration of automated judging.
  • Multiple models: delivered systems on at least two model providers or families, with experience migrating a live workload between them.
  • Scale: experience operating an LLM or ML system in production at significant request volume, with measurable before-and-after results.
  • Degree in Computer Science, Computer Engineering, or a related field.
  • Advanced proficiency in Python and modern AI/ML development practices.
  • Hands-on experience with agent orchestration frameworks (LangGraph, LangChain, OpenAI Agents SDK), or with custom orchestration built on model APIs directly.
  • Working knowledge of graph data modelling and a graph database (Neo4j, Neptune, ArangoDB): schema design, query (Cypher or Gremlin), and judgement on when a graph is preferable to a relational or vector store.
  • Strong API and data engineering fundamentals (FastAPI, PostgreSQL, vector stores) and cloud native deployment on GCP, AWS or Azure.
  • Sound judgement on where LLM-based approaches are appropriate and where deterministic methods are preferable.

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