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Smartsheet

Posted 1 Sep 2026

Senior AI / MLOps Engineer

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Employment
Full time
Team
Software Engineering
Posted
1 Sep 2026

About the role

We are looking for Senior AI/ML Ops Engineers who crave variety and ownership. You'll have the opportunity to work across multiple teams and disciplines, building a versatile skill set while solving the complex challenges of a global platform.


Responsibilities:

  • Design, develop, and maintain stable and reliable AI/ML Ops platforms/pipelines.
  • Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable.
  • CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools.
  • Infrastructure Management: Provision and optimise infrastructure for training and serving, utilising Docker, Kubernetes, or serverless platforms
  • Monitoring and Observability: Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable.
  • Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time.
  • Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable.
  • Resource Optimisation: Manage GPU/CPU utilisation to minimise cloud costs while maintaining low-latency inference for users.
  • Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production.
  • Version Control and Governance: Manage versioning for data, code, and models using tools like MLflow.
  • Security and Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data.
  • Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation's data infrastructure.
  • Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform
  • Perform other duties as assigned.


Requirements:

  • Enterprise SaaS software solutions with high availability and scalability.
  • Solution handling large-scale structured and unstructured data from varied data sources.
  • Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security.
  • In-depth experience in AI/ML Frameworks and tools involving large Petabytes of data with the Databricks Lakehouse ecosystem.
  • AI/MLOps workflows on Databricks, MLflow, Mosaic AI Agent Framework, Unity Catalogue, Vector Search, Knowledge Graph.
  • Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration.
  • Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in an AWS-hosted data platform is preferable.
  • Programming languages like Python and SQL.
  • Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting.
  • Solution cost optimisations and design-to-cost.
  • Legally eligible to work in India on an ongoing basis.

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