About the role

PRIMARY OBJECTIVES:

Trade Support ’s mission is to ensure all new trades and life cycle events are correctly reflected in the relevant information systems / database:

for Front Office to have a clear and accurate view of their positions and risks,
for Operations to ensure smooth settlement for all trades,
for Finance to compute economic and accounting PnL in due time.

As the first link in the Operations chain, Trade Support is also the first level of control for the business

PRIMARY OBJECTIVES:

Trade Support ’s mission is to ensure all new trades and life cycle events are correctly reflected in the relevant information systems / database:

for Front Office to have a clear and accurate view of their positions and risks,
for Operations to ensure smooth settlement for all trades,
for Finance to compute economic and accounting PnL in due time.

As the first link in the Operations chain, Trade Support is also the first level of control for the business

MAJOR ACCOUNTABILITIES/PRINCIPAL RESPONSIBILITIES:

Duties

Product scope: Vanilla Equity Derivatives Products (Options, Futures, Variance Swaps, Volatility Swaps, Equity Linked Swaps…)
Ensure all the bookings are properly booked in Front Office database
Improve/control quality of database inputs
Ensure booking timeliness; provide justifications for any late bookings and amendments
Streamline booking workflow through automation and process review
Contribute to defining specifications and performing UAT for new information systems or booking scheme
Write down / update procedures linked to sensitive processes and controls
Assist Front Office on their specific requests with effective and innovative solutions
Liaise with other departments to ensure the smoothness of the operational flow
React in a timely manner to incidents and develop action plan for the long term
Work closely with other teams (Traders, Engineers, Sales, Other Middle Offices, Risk teams, Back Offices, IT) in different regions (Asia, Europe, America) to deliver a seamless client experience
Participate in projects to support the new business activities

KEY SKILL AREAS & KNOWLEDGE REQUIRED:

Minimum 3 – 5 years of processor/senior processor experience in a high volume, exceptions/manual and time bounded processing.
A sound knowledge of Equity derivative products like Options, EQ Swaps, Variance, Dividend etc.
Sound knowledge on trade matching, trade validations and investigation process
Competency in using multiple applications to process/validate deals
Strong understanding of the trade lifecycle and various stakeholders & cross impact at each stage.
Familiar with a variety of common desktop applications such as: Microsoft Excel, Word, outlook and Internet browsers.
Good problem-solving skills.
Keen and quick to learn, inquisitive nature, meticulous, motivated individual

BEHAVIOURAL COMPETENCY REQUIRED:

Service oriented

KEY SKILL AREAS & KNOWLEDGE REQUIRED:

Good equity and derivatives products knowledge
Strong risk awareness and strong focus in reconciliation and operation process control
Accuracy, swiftness, ability to work under pressure in trading environment
Strong and sharp analytical and problem solving skills.
Able to prioritize and meet deadlines
Responsible, proactive and autonomous
Being able to work and tackle challenges as a team
Excellent communication skills (both written and spoken); required to work with various internal partners.
Client oriented: Always strive for the best for our clients (internal/external)
Knowledge of VBA / Python programming is an advantage

BEHAVIOURAL COMPETENCY REQUIRED:

Change oriented

Senior Analyst - Deal management