About the role
Role Overview
The role incumbent acts as OL/Expert supporting BDS in FIN.
Client / Stakeholder Management
- Maintain a client-centric approach
- Develop strong collaboration with the Paris FIN team under the dual office model
- Report and escalate client incidents
- Ensure quick and satisfactory resolution of issues
- Build effective synergy with cross-functional units (RMs, MO teams)
Operational Excellence
- Deliver BAU as per defined benchmarks and agreements
- Monitor and escalate errors and incidents
- Ensure strong quality and controls across activities
Key Activities:
- Perform qualitative analysis of GBIS financing data
- Analyze data quality in systems related to processes (e.g., Unpaid, Restructured)
- Follow up on corrections to ensure high data quality for regulatory reporting
- Ensure accuracy of data in Risk Collecte through Frale modifications
- Define and produce reports
Reporting & Data Management:
- Ensure data reliability for GLFI/CORI perimeter in regulatory reports (FINREP, GRR) within deadlines
- Define/improve KPIs for financing indicators (e.g., drawing schedules, rating triggers, security rights)
- Produce ad-hoc and periodic reports using Business Objects or Excel (e.g., S&P, Moody’s reporting)
Other Activities
- Perform covenant quality follow-up where applicable
- Identify data anomalies using system reports and propose corrective actions
- Suggest process improvements to the Team Manager
- Ensure compliance with regulatory requirements
- Adhere to training plans and stabilize processes within timelines
- Handle daily activities independently with confidence
Risk Management
- Ensure timely and accurate escalation of issues to management
- Adhere strictly to FBK norms and guidelines
- Minimize incidents and avoid any financial or operational loss
- Maintain proper documentation for audits with no lapses
- Ensure no critical audit findings in managed processes
- Participate in resiliency and remote testing and share results with BCP teams
Qualifications
- Good academic background
- Strong understanding of financing and loan life cycle
- Knowledge of credit risk
- At least initial experience in a transversal or technical role within financing operations
- Strong team spirit with ability to work autonomously
- Good communication skills
- Result-driven, motivated, and curious mindset
- Strong analytical and synthesis skills to understand expectations and deliver effectively
Abilities / Skills Required
- Strong customer service mindset
- Logical and structured approach to planning, problem-solving, and decision-making
- Self-driven with ability to manage own workload and deliverables alongside team responsibilities
- Strong communication skills with ability to persuade and influence
- Excellent analytical capabilities
- Ability to organize, prioritize, and adapt to changing requirements
- Knowledge of or exposure to relevant target markets
- Good negotiation and influencing skills
- Ability to work under pressure and meet strict deadlines
- Innovative and “out-of-the-box” thinking
- Quick understanding of upstream and downstream process linkages