About the role
This role is to ensure reliable communication and connectivity across the Smart Metering (AMI) network by monitoring telecom infrastructure, resolving communication issues, and maintaining network performance as per project SLAs.
- Monitor communication performance of Smart Meters, DCUs, HES, and MDMS.
- Analyze and resolve Non-Communication (Non-Comm) meter issues.
- Coordinate with telecom operators and vendors for network availability and SIM management.
- Troubleshoot RF, GPRS, 4G/NB-IoT, and other communication-related faults.
- Support SAT, commissioning, testing, and O&M activities.
- Track network KPIs, communication success rates, and SLA compliance.
- Prepare MIS reports, RCA reports, and performance dashboards.
- Coordinate with field and O&M teams for timely issue resolution.
- Bachelor's Degree in Electronics, Telecom, Electrical, or related Engineering discipline.
- 2-6 years of experience in Telecom, AMI, Smart Metering, IoT, or Utility Projects.
- Knowledge of AMI architecture, DCU, HES, MDMS, and Smart Meter communications.
- Experience with RF Mesh, GPRS, 4G/LTE, NB-IoT, and IP networking.
- Strong troubleshooting, analytical, and stakeholder management skills.