About the role
Job Title: Senior Associate – Solutions (Interoperability) Division: Project Delivery Years of Experience : 2 to 6 years Education : B.E/B.Tech with Professional degrees like MBA, MCA or equivalent Location : Goregaon East, Mumbai Fulltime Permanent Role
Job Responsibilities Engagement begins with early-stage consultations with internal teams and international partners (IP) to understand requirements related to India outbound cross-border payment flows (UPI-led interoperability- acceptance use cases). The role involves co-designing solutions, defining scope, timelines, and ensuring seamless execution through strong cross-functional coordination. The role holder will own end-to-end delivery of outbound cross-border solutions from India to global markets. 1. Drive client and partner discussions for India outbound cross-border interoperability solutions, including UPI-based acceptance use cases. 2. Collaborate with internal teams and international partners (IP) to design and implement scalable outbound payment solutions from India to global regions. 3. Understand and analyse cross-border payment flows, FX handling, settlement mechanisms, and regulatory requirements specific to India outbound transactions. 4. Gather and translate business requirements into structured solution designs for iUPI. 5. Identify gaps, risks, and dependencies in the journeys and recommend robust, compliant solutions. 6. Build and demonstrate strong understanding of UPI interoperability, APIs, and global payment integrations, with ability to explain technical flows to stakeholders. 7. Work closely with cross-functional teams (product, tech, ops, risk, compliance) to ensure alignment and timely delivery of partner solutions. 8. Support business growth by identifying new outbound corridors and enabling partner integrations with business development and fintech partnership teams. 9. Track implementation progress and monitor performance metrics such as success rates, SLAs, and reconciliation for outbound flows. 10. Create and manage solution documentation, presentations, process flows, and project tracking artifacts to support delivery and stakeholder communication. 11. Create Test Case/Test Condition documents and Test specification documents.
Skills & Qualifications 1. 2 to 6 years of experience in BFSI/payments domain, with strong exposure to the payment’s ecosystem (issuers, acquirers, processors, networks, PSPs, remitters). 2. Candidate should have a good understanding of the SDLC and Implementation lifecycle. 3. Mandatory experience in UPI and India outbound cross-border payments, including acceptance or interoperability use cases (India → abroad). 4. Strong understanding of cross-border payments, FX handling, settlement cycles, and regulatory aspects for outbound transactions. 5. Hands-on experience in solutioning, system analysis, and designing payment flows involving APIs and integrations. 6. Working knowledge of payment systems such as iUPI, NEFT, RTGS, SWIFT, ISO20022, and reconciliation processes. 7. Ability to engage in both business and technical discussions with clients/partners, managing relationships across multiple stakeholders. 8. Proven ability to deep dive into technical concepts (especially APIs and integrations) and translate them into business-friendly solutions. 9. Strong problem-solving, analytical thinking, and structured solutioning skills with high attention to detail. 10. Experience in coordinating cross-functional teams (product, tech, ops, compliance) and managing deliverables independently. 11. Excellent communication, presentation, and storytelling skills, with proficiency in PowerPoint, Excel, and documentation tools. 12. Good to have ability to use AI capabilities and AI driven insights to drive innovative solutions.