About the role
Role SummaryWe are seeking an experienced and detail-oriented Senior Business Analyst to drive business and technology initiatives by bridging the gap between stakeholders and delivery teams. The role involves requirement elicitation, solution design support, stakeholder management, and ensuring successful execution of strategic projects across systems and processes.
Key Responsibilities1. Requirement Gathering & Analysis
- Collaborate with business stakeholders to understand, analyze, and document functional and non-functional requirements
- Translate business needs into clear, structured Business Requirement Documents (BRD) / Functional Requirement Documents (FRD)
- Conduct workshops, stakeholder interviews, and gap analysis
- Work closely with Technology, Product, and Operations teams to define optimal solutions
- Support system design discussions ensuring alignment with business objectives
- Act as a liaison between business users, technology teams, and external vendors
- Ensure alignment on scope, priorities, and deliverables
- Provide regular updates and manage expectations across senior stakeholders
- Support project planning, prioritization, and execution
- Track deliverables, dependencies, and risks
- Ensure timely resolution of issues impacting delivery
- Maintain comprehensive documentation of requirements, processes, and system flows
- Ensure adherence to governance frameworks and audit requirements
- Bachelor’s degree in Business, Finance, Technology, or related field , MBA added advantage.
- 6–7+ years of experience as a Business Analyst (preferably in financial services / capital markets / fintech/CRM) , 3 to 4 Years of Experience of Team Management.
- Strong experience in handling end-to-end project lifecycle
- Excellent analytical and problem-solving skills
- Strong stakeholder management and communication abilities
- Expertise in requirement documentation (BRD, FRD, user stories)
- Ability to understand complex systems and data flows
- Lead, mentor, and guide a team of Business Analysts to ensure high-quality deliverables
- Allocate work, track progress, and ensure adherence to timelines and standards
- Review and validate requirement documents, test cases, and functional outputs prepared by team members
- Foster a culture of accountability, ownership, and continuous improvement
- Support team development through coaching, feedback, and performance management
- Exposure to domains such as Mutual Funds, Wealth Management, Capital Markets, or Digital Platforms
- Knowledge of APIs, integrations, and data mapping
- Ownership-driven and accountable
- Strong attention to detail
- Ability to work in fast-paced, cross-functional environments
- Proactive in identifying risks and proposing solutions