Senior Business Analyst

Delta Air Lines is seeking a talented and motivated Senior Business Analyst to join their SVOE - HR Innovation and Employee Experience (Single View of Employee) team. This role is perfect for someone with a deep understanding of data modeling best practices, strong technical skills, and business acumen, as well as the ability to learn complex data models and apply that knowledge to solve real-world business challenges. You will contribute to the work and support the development of data models to integrate, aggregate, and harmonize HR data from various sources. Gain a deep understanding of end-to-end HR processes and data domains (e. g., workforce, talent, performance, and learning) to translate business needs into clear analytical and technical requirements. You will act as a liaison between business stakeholders and development teams, effectively bridging functional requirements with technical solutions.

Responsibilities:

• Engage with the end-users to gather business requirements.
• Create FRDs with business flow diagrams, data dictionaries, metrics definitions, and end-user expectations.
• Engage with the technical team to create test cases.
• Engage with the technical team to convey the business requirements and help in converting the requirements to technical requirements.
• Engage with the end-users to help in UAT testing.
• End-user communication and management.

Requirements:

• At least 5+ years of experience in business analysis and stakeholder management.
• Ability to write SQL (basic) (Must Have).
• Experience in building FRDs (Functional requirement documentation).
• Ability to document business rules, metrics, KPIs, and data definitions clearly and consistently.
• Experience working in Agile/Scrum Methodology - Must Have.
• Collaborate with teams in EST time zone for one or two weeks each month, ensuring smooth coordination and support across geographies.
• Collaborate with engineering and analytics teams to clarify data transformations, metrics logic, and reporting behavior.
• Elicit, document, and validate business requirements, use cases, and data definitions to support reporting, dashboards, and advanced analytics initiatives.
• Assist in user acceptance testing (UAT), validation of data outputs, and post-implementation support to ensure solutions meet business expectations.
• Well versed in client communication and delivery management.

What will give you a competitive edge (preferred qualifications):

• Airline Domain understanding.
• Experience in AI/ML Use Case Identification- GTH and Pilot Execution.