Senior Business Analyst - Payments

The purpose of the Business Analyst - Payments - GOS Operations and IT Solutions is to support the strategic changes of various payment-related projects. This role involves the implementation of key systems, including core banking systems, i. e. T24 (TPH) and payment systems including Finastra GPP, TCS Bancs associated projects.

Responsibilities:

• Evaluate business processes and reporting requirements, document the requirements, and co-ordinate with the development team.
• Lead the discussion of gap analysis, including documentation like creation of BRD, FSD, BRFSD, etc.
• Troubleshoot BAU system issues, recording and tracking in JIRA /Confluence tools - liaison with HO, Regional teams and Technical teams for timely closure
• Ensure solid partnerships across branches and maintain relationships with project stakeholders.
• Collaborate and co-ordinate with the Technical BA and global partners, including vendors.
• Develop and execute User Acceptance Test and Migration Plans, focusing on testing related project tasks and deliverables.
• Work closely with the Operations team, CB team and vendors and ensure the timelines are met without any delays/issues.
• Understand the current process/Product flow and bring solutions for manual process steps, either via Automation via CB or other modes which can be tied up to the process overall.
• Identify issues /risks in terms of current process flow and bring the right mitigants to protect the bank's overall Risk parameters.
• Conduct meetings and presentations to share ideas and findings.
• Collaborate with stakeholders, ensuring solutions and prioritising initiatives to meet business needs and requirements.
• Monitor deliverables and ensure timely completion of projects.
• Translate business requirements into technical specifications for GPP, TCS BANCS and TPH system configuration and customisation.
• Work closely with the development and technical teams to ensure successful system implementations and integrations.
• Provide expertise in Payment modules, including GPP, TCS BANCS and Temenos TPH modules, configurations, and functionality to support project requirements.
• Maintain project-related data repository and prepare business process documentation.
• Provide walkthroughs and training to business users as required.

Requirements:

• 6-10 years of relevant working experience in bank/GCC in Operations - Payments, Trade finance, etc.
• Experience in implementation/migration of payments projects, namely Finastra GPP, Temenos TPH, TCS Bancs RPS, etc is preferred.
• Strong knowledge of Software Development Project Life Cycle.
• Strong communication skills (verbal/written both).
• Working knowledge of project tools like JIRA, Confluence, MS Project, Visio, etc.
• Experience in managing projects and functional teams.
• Good domain expertise in Payments for Asian/European or American markets, with hands-on experience in migrating systems.
• Strong understanding of emerging technologies like AI, machine learning, RPA, and blockchain.
• Must be goal-oriented with commitment to duties in a dynamic environment
• University graduate in business or related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical, documentation, and fundamental analytical and conceptual thinking skills.