About the role
- Supervise and lead the service team during shifts.
- Ensure smooth restaurant and bar operations at Brine.
- Maintain high standards of guest service and hospitality.
- Handle guest queries, feedback, and complaints professionally.
- Coordinate with kitchen and bar teams for timely service.
- Monitor table turnover and overall service flow.
- Ensure compliance with hygiene and safety standards.
- Train and mentor captains, stewards, and bar staff.
- Support daily sales targets and upselling initiatives.
- Maintain grooming, discipline, and service standards among team members.
- Strong knowledge of restaurant and bar service standards.
- Good understanding of alcoholic and non-alcoholic beverages.
- Leadership and team management skills.
- Excellent communication and customer-handling abilities.
- Ability to manage peak hours and high-volume service.
- Basic knowledge of POS systems and billing.