About the role

We are seeking a talented CloudOps SRE to join our team and help ensure the reliability, scalability, and efficiency of our Cloud Services. You will work closely with our development, operations, and infrastructure teams to design, implement, and maintain our Cloud infrastructure hosted within AWS and Azure. You will be responsible formonitoring the health and performance of the Cloud Infrastructure, Customer environments, optimizing resource utilization, and implementing automation to streamline operations. This is an exciting opportunity to be part of a dynamic team and contribute to the success of our cloud-native applications. THE OPPORTUNITY

Deloy and maintainCloud infrastructure, ensuring optimal performance, security, and scalability

Develop automation solutions to streamline processes, such as creating scripts to run specific tasks on cloud systems

Monitor cloud environments, optimize resource usage, and implement performance improvements

Troubleshoot and resolve incidents, collaborating with development and delivery teams to minimize downtime and maintain service quality

Implement security measures to protect data and ensure compliance with organizational policies

Work closely with product development, delivery, and architecture teams to evaluate and implement new services based on requirements

Create and maintain technical documentation for Cloud infrastructure and Customer specific operation processes

NOTE: the role will be working shifts (Morning, Mid, and Night) rotating every month for 24x7 coverage.

THE SKILLS

5+ years’ experience managing AWS/Azure IaaS, SaaS

Strong experience in deploying, and managing AWS or Azure infrastructure in a Production environment

Ability to work independently and as a team. Multi-task to a high degree

In-depth knowledge of AWS, Azure Cloud Infrastructure administration

Experience with infrastructure-as-code tools such as Terraform

Experience with monitoring and logging tools Prometheus, Grafana, and Graylog

Solid understanding of networking concepts and protocols (TCP/IP)

Strong scripting and automation skills (e.g., Bash, Python)

Experience with CI/CD tools like Jenkins or Azure Pipelines

Excellent problem-solving and troubleshooting skills

Strong communication and collaboration skills to work effectively in cross-functional teams

Defining and implementing Service Level Indicators and Service Level Objectives

Building strong observability practices within end customers platforms

Create dashboards and configuring alerts to provide real-time visibility into system health

Experience in designing, analysing, and troubleshooting distributed systems

Knowledge of Linux/Unix fundamentals and TCP/IP networking

Excellent communication skills when dealing with both technical and non-technical stakeholders

Preferred Qualifications/Skills:

AWS/Azure certified

Experience with configuration management tools like Ansible and Chef

THE BENEFITS

Professional growth and Development opportunities.

Working within a team of friendly, skilled people where help is always within reach

Flexible working hours

4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday

High-end laptop (Windows or Mac)

Competitive pay and bonus

18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.

16 hours of paid volunteer time off per year

26 weeks of paid maternity leave and 10 days of paid paternity leave.

12 wellness leaves for women employees

Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.

Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.

Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.

Provident fund contributions

THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo’s Pricing & Strategy Management (Pricepoint, Enterprise Pricing Platform, Deal Price Optimizer, and Vendavo AI), Sales & Quoting Solutions (Intelligent CPQ and Sales Optimizer), Profit and Margin Analytics (Profit Analyzer and Margin Bridge Analyzer), and Incentive & Channel Operations (Rebate and Channel Manager). You can learn more about our products here. OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Integrity, Customer Centricity, Innovation, Clarity, Collaboration), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here. OUR TEAM IS GROWING. YOU WILL TOO.

Senior DevOps Engineer

About the role

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