Senior Engineer- Aftersales Parts documentation

Parts Information- Senior Engineer – Aftersales

Responsible for the development and maintenance of Mercedes-Benz Aftersales Parts Information for complete vehicles, including spare-parts catalogues, illustrations, and related technical documentation. The role involves analyzing engineering and product data and transforming it into accurate, customer-oriented parts information with Illustrations for aftersales applications.

• Develop, maintain, and release aftersales spare-parts catalogues, parts information, and technical illustrations for complete vehicles.
• Analyze and interpret engineering CAD, product structure, BOM, and PLM/PDM data to derive accurate parts documentation.
• Understand vehicle systems, assemblies, sub-assemblies, and individual components, including their assembly and disassembly relationships.
• Create and maintain parts illustrations and picture documentation using tools such as Adobe Illustrator and relevant engineering/product lifecycle applications.
• Ensure accurate mapping of parts, pictures, applicability, and product information throughout the vehicle lifecycle.
• Analyze and incorporate engineering and product changes into aftersales parts documentation in line with defined change-management processes.
• Work with relevant Aftersales Product Lifecycle Management, CAD, PDM/PLM, and project management tools.
• Follow defined processes, quality standards, and release guidelines to ensure accurate, complete, and on-time deliverables.
• Coordinate with engineering, product data, aftersales, IT, and other cross-functional stakeholders to resolve data and documentation topics.
• Participate in knowledge-sharing activities and contribute to continuous improvement of Parts Information processes.
• Identify and implement opportunities for automation, AI-assisted workflows, and process efficiency improvements within Parts Information.
• Support project planning and delivery activities and ensure agreed milestones and deadlines are achieved.

• Graduate degree in Mechanical Engineering, Automotive Engineering, or a related technical discipline preferred.
• Good understanding of automotive systems, components, vehicle architecture, and their functional relationships.
• Sound knowledge of the automotive aftersales environment and spare-parts documentation processes.
• Experience in Aftersales, Parts Information, technical documentation, engineering documentation, or product data management preferred.
• Knowledge or hands-on experience with SMARAGD, Siemens NX, CAD, PDM, PLM, or similar engineering/product data systems.
• Knowledge of Engineering Change Management and Product Data Management is an advantage.
• Experience with Adobe Illustrator or similar technical illustration tools is preferred.
• Exposure to automotive workshops, manufacturing plants, vehicle assembly, or component assembly/disassembly is an added advantage.

• Strong analytical ability to interpret complex engineering and product data.
• Good understanding of vehicle assemblies, systems, components, and parts relationships.
• High attention to detail with a strong focus on data and documentation quality.
• Good planning, organizing, and project coordination skills.
• Ability to collaborate effectively with cross-functional and international teams.
• Very good written and verbal communication skills.
• Ability to take ownership, work independently, and deliver within defined timelines.
• Strong team-player mindset with a focus on knowledge sharing and continuous improvement.
• Digital mindset with the ability to identify opportunities for AI, automation, and process optimization.

• Knowledge of the German language is an added advantage.
• Willingness to travel within India or internationally based on project requirements.