About the role
Job Description AI Support Engineer
We are looking for a skilled and motivated AI Support Engineer with a minimum of 4 years of professional experience and a Bachelors degree in Engineering or a related field The ideal candidate will possess a strong technical background in AIML systems excellent problemsolving skills and the ability to provide technical support to clients and internal teams This role is crucial in ensuring the smooth operation maintenance and optimization of AI solutions in production environmentsKey Responsibilities
Provide technical support for AIML systems and solutions troubleshooting issues and ensuring seamless functionality in production environments
Collaborate with data scientists developers and other stakeholders to address and resolve systemlevel challenges
Monitor AI models and pipelines to identify performance degradation debugging and resolving issues promptly
Assist in the deployment integration and maintenance of AI solutions in cloud and onpremise environments
Develop and maintain documentation for AI systems processes and troubleshooting guides
Support model retraining optimization and redeployment as needed to ensure high performance and accuracy
Analyze and resolve customer queries related to AI functionality providing clear and concise explanations to nontechnical users
Required Skills and Qualifications
Educational Background Bachelors degree in Engineering Computer Science or a related field
Experience Minimum of 4 years of experience in AIML support software engineering
Technical Proficiency
oStrong understanding of AIML concepts frameworks and tools
oExperience with programming languages such as Python Java
oFamiliarity with cloud platforms like AWS for AI deployments
oKnowledge of containerization tools like Docker and orchestration frameworks like Kubernetes
oExperience with version control systems eg Git and CICD pipelines
ProblemSolving Skills
oStrong debugging and troubleshooting capabilities for AIML applications
oAbility to analyze system logs model outputs and performance metrics
Communication
oExceptional written and verbal communication skills to explain technical concepts to both technical and nontechnical audiences
oAbility to collaborate effectively with crossfunctional teams and clients