About the role
Key Responsibilities
- Accounts Receivable Management
- Generate and process customer invoices accurately and on time.
- Monitor customer accounts to ensure timely payment of outstanding invoices.
- Follow up with customers regarding overdue payments through calls, emails, and other communication channels.
- Maintain accurate records of customer transactions, payments, and account balances.
- Resolve billing discrepancies and customer queries in coordination with internal departments.
- Collections & Credit Control
- Track aging reports and proactively manage overdue receivables.
- Execute collection strategies to reduce outstanding balances and improve DSO (Days Sales Outstanding).
- Escalate high-risk accounts and recommend appropriate actions.
- Assist in customer credit evaluations and credit limit monitoring.
- Reconciliation & Reporting
- Perform periodic customer account reconciliations.
- Reconcile receipts with bank statements and ERP records.
- Prepare AR aging reports, collection forecasts, and management dashboards.
- Support month-end and year-end closing activities related to receivables.
- Compliance & Process Improvement
- Ensure compliance with company policies, accounting standards, and internal controls.
- Maintain proper documentation and audit-ready records.
- Identify opportunities to streamline receivable processes and improve collection efficiency.
- Support internal and external audits as required.
Required Qualifications
- Bachelor's degree in Commerce, Accounting, Finance, or a related field.
- 8–12 years of experience in Accounts Receivable, Collections, or Finance Operations.
- Strong understanding of accounting principles and receivables processes.
- Experience with ERP systems such as Tally/Microsoft Dynamics, or similar platforms.
- Proficiency in Microsoft Excel, including VLOOKUP, Pivot Tables, and reporting functions.
Preferred Qualifications
- Experience working in a high-volume invoicing and collections environment.
- Knowledge of GST, taxation, and financial compliance requirements.
- Exposure to credit control and cash flow management.
- Professional certifications such as MBA Finance, , CA Inter, CMA Inter, or equivalent will be an added advantage.