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shalbycareers

Posted 23 Oct 2026

Senior Executive - Front Office

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Team
Shalby Limited
Posted
23 Oct 2026

About the role

POSITION GUIDELINES Name Year 2026 Designation Department Hospitality Qualification& Experience (minimum requirements preferred) Preferred Education: Graduate Preferred Professional experience: Our Mission To provide quality care with efficiency and highest safety standards by using cutting edge technology, human capital and seamless service. Our Vision To become a trusted and respected healthcare service provider and improve people’s lives through quality, service excellence and innovation. Our Values Ownership Integrity Team Work Excellence Job Description: Greeting to Patient Smooth functioning of dept. activities round the clock. Giving relevant information to the patient Guiding patients regarding Registration, Consultation & Investigation. Thorough information about the various charges, Investigations etc. To check the pamphlets are fully available in the displays. Note:- Handling the patient queries / escalations. Speeding up the discharge process. Collecting and Managing the Patient Feedbacks. Ensuring a smooth transfer of the Patients from ER to ward/ ICU. Supplementary Position Guidelines: Position Reports to : Head of the Department Additional Description Employee: (Signature) Date: Human Resource Department: (Signature) Date: Please Note: This is not an exhaustive list of responsibilities but provides a general guideline of the duties assigned to the position. Position Guidelines are dynamic and will change depending on the organizational requirement.

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