Senior Executive- IT

• Develop, maintain, and enhance corporate websites, microsites, landing pages, and other digital platforms.
  
• Build responsive, user-friendly, and cross-browser-compatible interfaces.
  
• Manage CMS customisation, themes, plugins, templates, and website functionality.
  
• Implement new website features and improve existing functionality based on business requirements.
  

Technical Development and Integrations

• Develop and maintain front-end and back-end functionality using relevant web technologies.
  
• Build and manage APIs and third-party integrations, including forms, analytics, marketing tools, and other digital services.
  
• Manage databases, hosting environments, deployments, version control, and development workflows.
  
• Troubleshoot technical issues and ensure website reliability and availability.
  

Performance and Technical SEO

• Optimise website speed, Core Web Vitals, page loading, and overall performance.
  
• Implement technical SEO requirements, including metadata, structured data, XML sitemaps, redirects, canonical tags, and crawlability improvements.
  
• Support website analytics implementation and tracking requirements in collaboration with the Marketing & Communications team.
  
• Coordinate with KMM to review technical issues identified through SEMrush, Google Search Console, and other approved tools.
  
• Provide regular updates on technical SEO issues, corrective actions, priorities, and resolution status.
  
• Support the technical implementation of SEO, AEO (Answer Engine Optimisation), and GEO (Generative Engine Optimisation), ensuring website content is accessible, crawlable, indexable, and correctly structured for search engines and AI-powered discovery platforms.
  

Security and Accessibility

• Implement website security best practices, including updates, access controls, backups, vulnerability management, and secure coding.
  
• Ensure compliance with applicable accessibility standards and support inclusive, accessible website experiences.
  
• Monitor website health and resolve security, compatibility, and performance issues.
  

Website Migration, Deployment, and Change Management

• Support website migrations, redesigns, content restructuring, and platform upgrades.
  
• Maintain version control, deployment documentation, and pre-launch testing procedures.
  
• Establish rollback procedures to ensure website modifications can be reversed safely without disrupting existing functionality.
  
• Maintain documentation for website architecture, integrations, deployments, and technical processes.
  
• Establish appropriate testing, backup, recovery, and maintenance procedures.
  
• Coordinate with external developers, hosting providers, and technology vendors when required.
  

Advanced WordPress Management

• Manage WordPress custom development, including custom post types, content templates, and website functionality.
  
• Configure and maintain SEO plugins, including Yoast SEO, to support MSC’s content publishing and digital marketing requirements.
  
• Ensure WordPress themes, plugins, and custom functionality remain secure, compatible, and optimised for performance.
  
• Support the development of reusable templates and publishing workflows to improve website consistency and maintainability.
  

Stakeholder Collaboration

• Work with Marketing & Communications, content teams, designers, and other internal stakeholders to understand requirements and deliver solutions.
  
• Provide technical guidance on website enhancements, new digital tools, and platform capabilities.
  
• Estimate development effort, prioritise tasks, and deliver projects within agreed timelines.
  

Required Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent practical experience.
  
• 7–8 years of professional experience in web development, website management, and technical implementation.
  
• Strong experience working with CMS platforms such as WordPress, Drupal, or equivalent systems.
  
• Proficiency in HTML, CSS, JavaScript, and relevant front-end frameworks.
  
• Experience with back-end technologies such as PHP, Python, Node.js, or equivalent, depending on the organisation’s technology stack.
  
• Working knowledge of databases, APIs, hosting, DNS, SSL, version control, and deployment processes.
  
• Demonstrated experience in technical SEO, website performance optimisation, security, and accessibility.
  
• Experience managing website maintenance, troubleshooting, and third-party integrations.
  
• Hands-on experience with WordPress customisation, custom post types, content templates, and SEO plugin configuration.
  
• Familiarity with technical SEO monitoring tools, including SEMrush and Google Search Console.
  
• Understanding of AEO, GEO, and the technical requirements that support search engine indexing and AI-powered content discovery.
  

Preferred Skills

• Experience managing enterprise or content-rich websites.
  
• Familiarity with cloud hosting, CI/CD workflows, caching, CDN configuration, and web application security.
  
• Knowledge of analytics tools such as Google Analytics 4 and Google Tag Manager.
  
• Experience with website migrations, structured data, schema implementation, and multilingual websites.
  
• Experience with Yoast SEO or equivalent WordPress SEO plugins.
  
• Familiarity with technical SEO audits, monitoring, reporting, and issue resolution.
  
• Strong problem-solving, communication, documentation, and stakeholder-management skills.
  

Key Competencies

• Technical ownership and attention to detail.
  
• Ability to independently manage priorities and resolve complex issues.
  
• Strong collaboration with non-technical stakeholders.
  
• Focus on website quality, user experience, security, and continuous improvement.
  

Expected Outcomes

• A reliable, secure, accessible, and high-performing website.
  
• Timely delivery of website enhancements, integrations, and digital projects.
  
• Improved technical SEO, website performance, search visibility, and user experience.
  
• Effective website deployment, version control, documentation, and issue resolution.
  
• Improved readiness for traditional search engines and AI-powered discovery platforms.
  
• Strong coordination between technical and non-technical teams.