Senior Executive - Operation : Freight Forwarding & Customs Clearance

Senior Executive - Operation : Freight Forwarding & Customs Clearance

Location: Coimbatore

Experience: 4–8 years in Freight Forwarding & Customs Clearance

Salary: 25 K – 30 K / Month + Incentives based on Performance

Gender: Male / Female

No of Opening : 1

Job Summary:

We are seeking a dynamic and experienced Senior Executive – Freight

Forwarding & Customs Clearance to join our team. The ideal candidate will have a

strong understanding of international freight forwarding, customs regulations, and

documentation processes. This role requires expertise in handling both air and sea

freight shipments, ensuring smooth customs clearance, and liaising with customers

and regulatory authorities to provide end-to-end logistics solutions.

Key Responsibilities:

Freight Forwarding (Air & Sea)

 Manage and coordinate import and export shipments (Air & Sea Freight).

 Communicate with international agents, carriers, and customers to ensure

smooth cargo movement.

 Negotiate freight rates and maintain relationships with airlines, shipping lines,

and transport providers.

 Oversee documentation, including Bill of Lading (BL), Airway Bill (AWB),

Invoices, Packing Lists, and Certificates of Origin.

 Monitor cargo tracking, ensure on-time delivery, and proactively handle any

operational issues.

Customs Clearance & Compliance

 Ensure all customs clearance documentation is accurate and complies with

Indian customs regulations.

 Liaise with customs authorities, regulatory bodies, and government agencies

for clearance procedures.

 Stay updated with government policies, customs duty structures, and Free

Trade Agreements (FTAs).

 Work closely with CHAs (Custom House Agents) and ensure smooth

clearance of cargo.

 Handle HS code classification, duty calculations, and DGFT regulations.

Customer Coordination & Service Excellence

 Act as a key point of contact for clients, providing updates on shipment status.

 Resolve customer queries related to freight rates, shipment delays, and

clearance issues.

 Maintain excellent customer relationships and ensure service satisfaction.

Documentation & MIS Reporting

 Maintain proper records of shipments, customs filings, and invoicing.

 Generate MIS reports for management on freight costs, clearance timelines,

and operational efficiencies.

Key Requirements:

 Educational Qualification: Any Degree / Long Experience in Customs

Clearance Field

 Experience: 4–8 years in Freight Forwarding, Logistics, or Customs

Clearance.

 Industry Knowledge: Strong understanding of EXIM procedures, customs

laws, GST implications, and DGFT norms.

 Technical Skills: Familiarity with ICEGATE, EDI filing, HS codes, and duty

structures.

 Communication: Excellent verbal & written communication in Tamil, English

and Hindi (regional language is a plus).

 Software Knowledge: Proficiency in ERP systems, MS Office, and freight

management software.

 Certifications: FIATA, IATA, or other logistics-related certifications will be an

advantage.