About the role
Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities ? To achieve Branch target on indicators ? Credit Metrics / Operations Metrics / Gold Loan Metrics. ? Training of Branch Sales on Policies & Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as & when launched. ? Ensuring policy adherence and meeting the TAT. ? Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell & CD business. ? Checking & Valuation of Gold. ? Vaulting & Safekeeping of Gold. ? Ensuring adherence to Vaulting Process & Policies. ? Supporting Branch Cashier in resolution for Customer Service queries. ? Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis. ? Data Analysis & Sharing of best practices with team. ? Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT. ? Coordination with various HO / Cross functional departments & providing feedback. ? Vendor Management (CPV / Gold Testing Vendor). ? Ensuring Cost within Budget. ? Support in Branch Admin Activities. ? Maintain Minimal Errors in Audit Report published by HO. Required Qualifications and Experience ? Graduate / Post Graduate - Fresher ? Good Learner & conceptualization skills. ? Good Team Player.