About the role
- Warmly welcome
customers and provide inspiring shopping experiences to fans
of all ages.
- Understand
individual customer needs, present the LEGO product
range, and highlight additional benefits of
purchasing LEGO products.
- Collaborate with
other sales associates to ensure the best possible service for
LEGO customers.
- Act in accordance
with company procedures and guidelines provided by your
supervisor.
- Ensure the store
back-office is organized and maintain product availability on
the sales floor
- Address customer
complaints and escalate difficult situations to a
supervisor.
- Follow health and
safety procedures (BHP).
Requirements
- Previous retail
experience is preferred
- Be a brand
ambassador and represent the values of LEGO.
- Excellent customer
service skills.
- Very good
organizational and communication skills.
- Basic computer
skills are an advantage.
- Experience working
with children is a plus.
- Willingness to work
flexible hours, including evenings and weekends.