About the role
Responsibilities:
- Analyse and document business processes and requirements; translate into NetSuite functional and technical specifications.
- Lead requirements gathering sessions, business process mapping, and fit-gap analysis.
- Design and configure NetSuite solutions across financials, order-to-cash, and procure-to-pay.
- Drive configuration decisions including chart of accounts, subsidiaries, roles, permissions, and workflows.
- Execute full lifecycle NetSuite implementations from discovery through post-go-live.
- Develop solution design documentation including process flows and configuration workbooks.
- Support data migration including mapping, cleansing, validation, and reconciliation.
- Define and execute system testing and user acceptance testing.
- Develop saved searches, dashboards, and reports using NetSuite tools.
- Support integrations using SuiteCloud, REST/SOAP, and third-party tools.
- Collaborate with developers on workflows and SuiteScript customisations.
- Provide end-user training and support change management.
- Support go-live planning, cutover, and stabilisation.
- Provide post-go-live support and continuous improvement recommendations.
- Act as primary client contact for delivery and communication.
- Partner with project managers to manage scope, timeline, risks, and budget.
- Collaborate with sales and support teams to drive client success.
- Provide NetSuite best practice guidance and process improvement recommendations.
- Contribute to internal methodologies, accelerators, and knowledge base.
- Mentor junior consultants and support team development.
Requirements:
- Bachelor's degree in Accounting, Finance, Business, or Information Systems preferred.
- 3-10 years of ERP consulting or implementation experience.
- Hands-on experience with NetSuite implementations.
- Strong understanding of financial processes and NetSuite functionality.
- Experience with full lifecycle ERP implementations.
- Experience with NetSuite reporting tools including Saved Searches, Dashboards, and SuiteAnalytics.
- Experience with data migration strategy and validation.
- Understanding of integrations and NetSuite architecture, including the SuiteCloud framework.
- Familiarity with NetSuite modules such as SuiteBilling, SuiteTax, SuiteProjects, ARM, Fixed Assets, Multi-Book, Multi-Currency, Multi-Company, and Intercompany strongly preferred.
- Experience with NetSuite Manufacturing, Inventory, Warehouse Management, Demand Planning and CPQ is a plus.
- NetSuite certifications preferred (SuiteFoundation, Administrator, and ERP Consultant).
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a consulting environment.
- Experience in Professional Services, Financial Services, or Nonprofit industries preferred.