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Roche

Posted 30 Aug 2026

Senior IT Delivery Manager - Patient Safety Compliance

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Employment
Full time
Team
Operations
Posted
30 Aug 2026

About the role

The candidate will have responsibilities across the following functions:


Scope / (Content Leadership):

  • Provides expert guidance and strategic direction on defining and managing scope for complex or high-impact initiatives.
  • Develops, implements, and champions scope management strategies, frameworks, and best practices for relevant initiatives.
  • Oversees the management of significant scope changes, ensuring strategic alignment and minimal disruption, while proactively identifying and driving improvements to scope-related processes for enhanced delivery efficiency.


Accountability/Problem Solving:

  • Leads the analysis of complex and strategic delivery problems across boundaries, eliciting complex needs and influencing decisions.
  • Accountable for delivery management on significant initiatives, defining strategic solutions, and driving consensus through persuasive communication and facilitation.
  • Proactively identifies strategic opportunities and risks, and mentors colleagues on problem-solving.


Stakeholder Management:

  • Identifies key stakeholders, including senior management, across organisational boundaries and analyses complex stakeholder networks.
  • Develops and executes comprehensive stakeholder engagement and communication plans.
  • Influences stakeholder decisions related to delivery, navigates conflicts to achieve alignment, and builds strong collaborative relationships across the organisation.


Impact/Strategy:

  • Provides consistent leadership and significant impact across major products within a product line or domain.
  • Drives significant impact on projects and programs by embedding Agile best practices and leading organisational change initiatives.
  • Leads the evaluation of strategic solution options, fosters a culture of innovation, and proactively proposes improvements to help implement strategic objectives.


Complexity / (Product Size):

  • Manages complex projects or services, potentially across domains, and leads delivery within a program or large initiative.
  • Manages highly complex delivery involving multiple dependencies, opportunities, and risks.
  • Handles ambiguous delivery requirements and leads the implementation of delivery frameworks while navigating complex stakeholder landscapes.


Business/Technical ability:

  • Possesses in-depth business knowledge and understanding of market trends to shape delivery strategies that achieve strategic business objectives.
  • Drives business process improvements and innovation, and leads the implementation of Agile frameworks and other delivery best practices.
  • Manages large-scale, complex delivery programs and innovates delivery methodologies to enhance efficiency and effectiveness.


Requirements:

  • Proven track record operating in a Delivery Management archetype (e. g, Program Manager, STE, Agile Coach) with extensive experience managing large-scale, complex delivery programs.
  • Experience in embedding Agile best practices and leading organisational change initiatives across product lines or domains.
  • Demonstrated success in building and maintaining strong relationships with key senior stakeholders and cultivating collaboration across organisational boundaries.
  • GxP experience in Pharmacovigilance is required, alongside experience managing expedited reporting systems like LSMV/ArisG/Argus/Veeva.
  • In-depth business knowledge and an understanding of market trends, with the ability to shape delivery strategies to achieve strategic business objectives.
  • Expertise in leading the implementation of Agile frameworks, delivery methodologies, and other best practices.
  • Advanced analytical skills to lead the analysis of complex, cross-boundary delivery problems and evaluate strategic solution options.

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