About the role
- Drive reward and recognition activity on the floor. Get participation and create enthusiasm.
- Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the processes
- Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.
- Stay in touch with the Client at the Process Owner level on a daily basis to review progress.
- Ensure compliance with internal policies and procedures, external regulations and information security standards