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IDfy

Posted 14 Oct 2026

Senior Manager - Customer Success

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Team
Market Development
Posted
14 Oct 2026

About the role

We are the Perfect match if you have

  • 8+ years of experience in Customer Success/Account Management roles
  • Have experience in SaaS products, fintech or B2B technology platforms.
  • Effective business communication skills - both verbal and written.
  • Have a commercial acumen with proven upsell / cross-sell exposure.
  • Have a strong analytical mindset with comfort in data-driven conversations.
  • Are experienced running executive-level bus

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