Senior Manager - IT (Analytics & BI)

Responsibilities:

• Lead and manage the end-to-end lifecycle of software applications, ensuring alignment with business needs and technology standards.
• Oversee the design, development, deployment, and maintenance of BI solutions, dashboards, and reports to enable data-driven decision-making.
• Collaborate closely with business stakeholders to understand requirements and translate them into effective technical solutions.
• Manage a team of developers, BI analysts, and technical leads, providing mentorship, performance management, and professional development.
• Drive innovation and continuous improvement by evaluating emerging technologies and BI trends to recommend appropriate adoption.
• Ensure high availability, scalability, and security of applications and BI platforms.
• Implement best practices for software development, testing, deployment, and documentation.
• Work with cross-functional teams, including data engineering, IT operations, and business units, to ensure seamless integration and optimal performance.
• Manage vendor relationships and coordinate with third-party service providers for software and BI tools.
• Prepare and manage budgets, forecasts, and resource planning for software and BI projects.
• Establish and monitor KPIs and SLAs to measure team and solution performance.

Requirements:

• Bachelor's or master's degree in computer science, information technology, or a related field.
• 15+ years of progressive experience in software application development and business intelligence.
• Proven leadership experience managing technical teams in application development and BI delivery.
• Expertise in BI tools such as Power BI, Tableau, QlikView, or similar.
• Experience with data warehousing, ETL processes, and data modeling.
• Solid understanding of database technologies (SQL Server, Oracle, etc. ) and cloud platforms (AWS, Azure, GCP).
• Familiarity with Agile/Scrum methodologies and DevOps practices.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong communication and interpersonal skills, able to engage with both technical and non-technical stakeholders.
• Experience managing budgets, vendor contracts, and project portfolios.

Preferred Qualifications:

• Certifications in project management (PMP, Scrum Master) or BI platforms.
• Experience with big data technologies and advanced analytics.