About the role
Location: BangaloreReporting to: Finance Controller
About the Role
We are looking for an experienced Accounts Receivable & Billing person to own the end-to-end Order-to-Cash (O2C) function. The role will lead billing operations, accounts receivable, collections governance, customer invoicing, revenue support and process automation while ensuring strong financial controls and an exceptional customer experience.This role will manage the Billing Operations team and AR Reporting team and work closely with Sales, Customer Success, Business Finance, Legal, and Finance.
Key ResponsibilitiesOrder-to-Cash Ownership
- Own the complete O2C lifecycle from contract validation through invoicing, collections, reconciliation and closure.
- Ensure accurate and timely customer invoicing.
- Establish SLAs for invoice turnaround and billing accuracy.
- Monitor end-to-end billing health and customer payment cycles.
- Lead regional Billing Operations teams.
- Ensure:
- Accurate invoice generation
- Credit notes
- Debit notes
- Proforma invoices
- GST compliance
- Customer master maintenance
- Drive billing standardization across business units.
- Own customer receivables.
- Review ageing regularly.
- Drive collection efficiency and reduce overdue balances.
- Partner with Sales for collections.
- Review doubtful debts and provisioning recommendations.
- Ensure every billable transaction is invoiced.
- Eliminate revenue leakages.
- Validate contracts before invoicing.
- Support revenue recognition under Ind AS / IFRS requirements.
- Drive automation across O2C.
- Improve ERP and CRM integrations.
- Reduce manual interventions.
- Improve productivity through dashboards and workflow automation.
- Strengthen billing controls.
- Ensure audit-ready documentation.
- Owns statutory and Big 4 audits.
- Monitor compliance with internal SOPs.
Skills Required
- Strong understanding of Order-to-Cash processes
- Revenue recognition principles
- Accounts Receivable
- Billing operations
- GST compliance
- ERP systems (Zoho)
- Excellent stakeholder management
- Strong Process automation mindset
Preferred Qualifications
- / MBA Finance
- 5–8 years of experience
- Experience in SaaS, technology or services businesses
- Prior experience leading Billing & AR teams