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MassMutual Global Business Services India

Posted 20 Oct 2026

Senior Manager - R&D - MMI

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Employment
Full time
Posted
20 Oct 2026

About the role

Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.

Job Description

  • Lead establishing the new AI Platform Engineering team
  • Support execution of RPA program, including bot development, and Robotic Operations (ROps) support across the bot portfolio.
  • Lead the Data Engineering team in executing projects
  • Provide technical leadership and liaison between R&D leadership team and GBS team.
  • Ensure close collaboration between US and India in alignment with ETX vision and strategies.
  • Implement best practices in collaboration with R&D leadership team.
  • Identify and address process inefficiencies and skill gaps to improve India team’s performance.
  • Support budget, staffing, and organizational planning for the R&D team in MM India.
  • Act as a people leader for the team and provide required support and guidance to teams.
  • Coach and mentor first-line managers to grow in their roles.
  • Act as escalation point for people-related issues.
  • Enhance security awareness across MMI.

Lead performance reviews and compensation planning.

Why Join Us?

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.

Does this sound like a great fit? Apply today!

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