About the role
Location:Kochi,Ernakulam
Qualification:Bachelor’s Degree in Logistics,Supply Chain Management,Shipping,Commerce,Business Administration,or a related field
Experience:5–8 Years of Experience in operations,shipping or Logistics.
Salary:As per industry standards.
Experience in ship handling or marine logistics will be an added advantage.
Responsibilities:
- Manage daily import and export freight forwarding operations, including FCL and LCL shipments.
- Coordinate bookings, documentation, customs clearance, transportation, and cargo movements with shipping lines, vendors, and overseas agents.
- Track shipments from booking to delivery, provide timely customer updates, and resolve operational issues.
- Coordinate with Sales on business handovers and quotations while controlling operational costs and avoiding unnecessary charges.
- Verify vendor invoices, maintain shipment records, ensure compliance with shipping procedures, and coordinate with Accounts for billing and payments.
- Maintain customer and vendor relationships, prepare operational reports, and provide regular updates to management.
Requirements
- 5–8 years of experience in freight forwarding, shipping, or 3PL logistics operations.
- Good knowledge of import/export procedures, FCL/LCL shipments, and shipping documentation.
- Experience coordinating with shipping lines, NVOCCs, customs brokers, transporters, and overseas agents.
- Strong vendor coordination, negotiation, problem-solving, and communication skills.
- Proficiency in MS Excel and logistics/ERP systems.
- Ability to manage multiple shipments, meet tight deadlines, and respond to urgent operational requirements outside normal working hours when necessary.