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eClerx

Posted 7 Aug 2024

Senior Process Manager - Technology Services - 74880

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Posted
7 Aug 2024

About the role

SPM level -  Audit & compliance 
Mumbai | Full-time (FT) | IIS
Shift Timings: General |Management Level: SPM| Travel Requirements: NA

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Roles and responsibilities:

  • Experience in IS Audit and Implementation
  • Must have worked in IS/IT Risk Management
  • Must have any one of the Certifications CISA/CISM/CRISC and ISO27001:2013LA
  • Must have CEH Certification and relevant experience
  • Must have understanding of IT Infrastructure and Technologies
  • Knowledge about IS/IT Governance will be an added advantage
  • Good communication Skills written and verbal
  • Professional discipline, teamwork and healthy competition
  • Good customer interaction and result oriented

Technical and Functional Skills:

  • Graduate with a minimum of 6 to 9 years of proven experience in IS Audit and Implementation
  • CISA/CISM/CRISC and ISO27001:2013 LA
  • ISO20000/SSAE-18/SOX-ITGC/PCIDSS/GDPR
  • Good to have - IS/IT Governance

Educational Criteria :

  • Minimum Graduation in IT / Information Security
  • Good to have - MBA

About eClerx
eClerx was founded in 2000 by Anjan Malik and PD Mundhra with the goal of transitioning, managing and transforming complex business processes. Following successful careers in investment banking, Anjan and PD. graduates of University of Pennsylvania’s Wharton School of Business, jointly identified significant opportunities for providing innovative services and solutions to large global companies undergoing rapid business transformation challenged by legacy systems, new technology, data inaccuracies, and ever-changing processes and workflows. Created from humble beginnings in a small office in Mumbai, today eClerx employs 17,000+ people across Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

About eClerx Tech
eClerx’s Technology Group collaboratively delivers Analytics, RPA, AI, and Machine Learning digital technologies that enable our consultants to help businesses thrive in a connected world. Our consultants and specialists’ partner with our global clients and colleagues to build and implement digital solutions through a broad spectrum of activities

To know more about us, visit

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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