About the role
Here's what you'll be doing:
- Manage and maintain product backlogs, ensuring features are well-defined and aligned with business goals.
- Break down product features into actionable user stories and manage sprint planning, retrospectives, and daily stand-ups with engineering teams.
- Monitor feature adoption, gather feedback, and iterate on product improvements to maximise customer satisfaction and business impact.
- Conduct competitor analysis to ensure our product stays ahead in the industry and continues to meet market demands.
- Work with UX/UI teams to design prototypes and ensure the product is intuitive and user-friendly.
- Conduct user interviews, surveys, and usability testing to validate product hypotheses and gather customer insights.
- Track product performance metrics using tools like Mixpanel, Amplitude, or FullStory, and optimise features based on data-driven insights.
- Scope and prioritise product initiatives based on business needs, customer feedback, and market opportunities.
- Foster close collaboration between engineering, QA, Design and customer success teams to ensure smooth product launches.
- Translate business requirements into clear technical specifications and communicate effectively with developers.
- Maintain a basic understanding of the software development lifecycle, APIs, and system architecture to facilitate productive cross-functional partnerships.
- Collaborate with data science teams to identify AI application opportunities within product features.
- Understand basic AI concepts, evaluate feasibility of AI implementations, and communicate technical requirements to stakeholders.
- Stay informed on AI trends to support product enhancement decisions and user experience improvements.
What you’ll need to join the team:
- 6-10 years of experience in software product management, with at least 2 years in the B2B SaaS space.
- Proven experience in managing scrum teams and delivering high-quality features on time.
- Strong analytical skills, with experience using product analytics tools to track user behaviour and product performance.
- Familiarity with sales and marketing tools, including CRM systems, email automation, and content management platforms.
- An understanding of the sales and marketing lifecycle, with the ability to align product features to customer workflows.
- Strong technical acumen and the ability to work closely with engineering and data science teams.
- AI fluency—especially around evaluating opportunities for product enhancement through AI capabilities.
- Excellent communication skills and the ability to collaborate effectively with diverse teams.
- A passion for delivering value to customers and a demonstrated ability to build strong customer relationships.
- Led or mentored junior PMs while driving rapid product iterations and measurable outcomes.
The Paperflite Difference:
- Work and learn from a talented team that is building an industry-first solution.
- No rigid hierarchy, with a friendly environment that fosters creativity and innovation.
- A fully stocked delicious pantry with snacks, drinks and treats for you to enjoy.
- Sweat it out, sans cost with our fitness program that lets you choose any fitness centre of your choice.
- A fully covered medical insurance plan that will never make you grow sick of hospital bills.
- We are an equal-opportunity employer and value diversity at our company.
- And, one of the more popular office perks: four lovable dogs and one opinionated cat who are always around for attention, treats, and the occasional cameo in meetings.