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Photon

Posted 24 Jun 2026

Senior Production Support Engineer - LoanIQ - Bangalore

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Posted
24 Jun 2026

About the role

Looking for candidates with 4–8 years of experience in production support within the banking domain, with exposure to Structured Finance / Lending platforms (e.g., LoanIQ or similar).   Expectations from the role,   · Ensure stability, availability, and resilience of structured finance platforms across front, middle, and back office systems   · Own and manage incidents, service requests, and problem tickets with full accountability for SLA adherence and business impact   · Its L1/L2 support across the application stack (Windows, Unix/Linux, SQL, middleware, APIs, Java-based systems   · Perform deep root cause analysis (RCA) and drive permanent fixes in collaboration with development teams   · Apply strong troubleshooting and analytical skills to resolve complex production issues quickly and effectively   · Drive automation, monitoring improvements, and continuous efficiency gains to reduce manual effort and enhance platform reliability   · Work closely with business and cross-functional teams with clear ownership and proactive communication   · Demonstrate strong understanding of end-to-end deal lifecycle, including Risk, Accounting, Payments, and settlement flows

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