About the role
Group Company: AU Small Finance Bank Limited
Designation: Senior Relationship Officer Gold Loan
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
- Develop and maintain strong relationships with existing and prospective clients to promote gold loan products and services.
- Conduct thorough credit appraisals and risk assessments of gold loan applicants to ensure compliance with the bank’s lending policies.
- Manage the end-to-end gold loan process including documentation, valuation of gold assets, sanctioning, and disbursal.
- Achieve and exceed monthly and quarterly gold loan sales targets by identifying new business opportunities and cross-selling other financial products.
- Collaborate with the valuation team and ensure accurate and timely valuation of gold collateral in accordance with regulatory guidelines.
- Monitor loan repayments and coordinate with the collections team to minimize delinquencies and recover overdue payments.
- Provide expert advice to clients on gold loan terms, interest rates, and repayment options to enhance customer satisfaction and retention.
- Ensure adherence to all regulatory and compliance requirements related to gold loan disbursement and recovery.
- Prepare detailed reports on portfolio performance, client feedback, and market trends to inform strategic decision-making.
- Train and mentor junior relationship officers and sales staff to enhance team performance and product knowledge.
- Gold Loan Portfolio Management
- Credit Risk Assessment
- Customer Relationship Management (CRM)
- Financial Analysis and Documentation
- Regulatory Compliance in Lending
- Negotiation and Sales Closing
- Collateral Valuation Techniques
- Loan Recovery and Collections
- Market and Competitor Analysis
- Team Leadership and Mentoring
- Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 5 years of experience in gold loan sales or secured lending within the financial services sector, preferably with a banking institution.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#