Senior Sales Compensation Analyst

As a Senior Sales Compensation Analyst on the Compensation Administration team, you will run commissions administration from start to finish for a large global group of sellers, ensuring they are paid accurately and on time. You will own a large payee portfolio independently, from plan rollout through calculation, payroll, and follow-up support. You will identify issues before they reach the field, keep every step audit-ready, and use AI and automation to make work faster, more accurate, and easier to scale.

Responsibilities:

• Own commissions administration for a large payee portfolio with no errors, including user setup, plan distribution, input processing, calculation, and payment.
• Deliver plan rollout and payout accurately and on time every cycle, including tracking ICPW acceptance and preparing data for payroll and accounting deadlines.
• Resolve payee and partner questions quickly and completely so issues are settled the first time without escalations.
• Run rep training and enablement sessions as needed.
• Keep your portfolio fully compliant with SOX and audit requirements by following controls, documenting clearly, and maintaining reproducible evidence.
• Identify discrepancies, exceptions, and control gaps early, such as wrong credits, quota mismatches, or cap and accelerator errors; trace root causes in the data and drive fixes with Sales Ops, Payroll, and Accounting.
• Improve recurring workflows by enhancing documentation, simplifying handoffs, and reducing rework.
• Use AI to improve recurring work such as validations, reconciliations, and responses to compensation questions, and build repeatable approaches the team can adopt.
• Mentor new hires on tools, processes, and best practices.

Requirements:

• 5+ years of hands-on sales compensation administration experience, including user setup, plan distribution, calculation and payment, compensation questions, and rep training.
• Advanced Xactly skills, including administration, reporting, and troubleshooting, with the ability to resolve system issues independently.
• Advanced Excel and Google Workspace skills for complex modeling, data analysis, and reconciliation.
• Strong understanding of SaaS go-to-market compensation models, including commit vs. consumption, quotas, OTI, accelerators, overlays, SPIFFs, and MBOs, and how plan mechanics shape seller behavior.
• Experience working under SOX or similar audit controls, with accurate, well-documented work and clean audit trails.
• Strong analytical judgment with the ability to investigate patterns, find root causes, and turn data into practical recommendations.
• Comfort using AI tools and LLMs in daily work, with the judgment to verify outputs for accuracy before relying on them.
• Clear communication and strong teamwork across time zones with global partners in Sales Ops, Payroll, Accounting, and Sales leadership.