About the role
· Analyse the corporate requirements and provide customized solutions to fulfil their short term & long term requirements
· Researches competition offers during corporate visits & proactively recommends for review & revision to Product team & MCC
· Seeks opportunities to increase PREMIA, YES FIRST penetration
· Reviews the catchment, identify target relationships for new acquisition
· Conducts joint calls with relationship Group RMs, Product, Senior Leadership to facilitate acquisition of new key relationships
· To work effectively towards cracking large deals on income earning products like Gift Cards, Asset Products, MF & Insurance
· Drives migration to electronic channels and explore opportunities of setting captive ATM’s in the corporate premises to improve visibility
· Conducts regular activities, helpdesks / service desks at the corporate to increase visibility
· Reviews corporate requirements & competition offering and provides customized solutions with help of product to ensure conversions
Service Quality:
§ Ensures High standards of Service Quality delivered to the corporate
§ Ensures 85% Salary Credit (SLC) in accounts acquired from portfolio corporate
§ Reviews Complaint Management & Service Excellence for portfolio corporate and highlight gaps to Service Team
§ Reviews re-designation / closures in portfolio corporate and ensure portfolio quality
Generate Cross Sell Opportunities:
§ Collaborates with other product sales groups in the location for Cross Sell facilitation