About the role
- Execute assigned manual test plans across multiple applications with minimal supervision.
- Perform exploratory testing to identify defects, edge cases, and regression risks across customer-facing, internal, and integrated systems.
- Create, maintain, and update test cases, test execution results, defect triage, bug reports, and related QA documentation with clarity and precision.
- Validate end-to-end workflows across integrated systems, including API behavior, database results, logs, and downstream impacts where appropriate.
- Support regression testing efforts and provide reliable coverage of high-risk functional areas.
- Maintain and troubleshoot existing automated tests within the current Playwright framework.
- Work within established automation patterns, test data approaches, and CI/CD practices to support reliable test execution.
- Analyze manual regression areas and identify suitable candidates for automation within the existing framework.
- Learn business workflows, application behavior, and system dependencies quickly enough to test effectively across multiple product areas.
- Collaborate with developers, QA team members, and engineering partners to clarify expected behavior, reproduce issues, and communicate test results.
- Document test risks, gaps, and quality concerns clearly and proactively.
- Experience: 3–5+ years of experience in software quality assurance, software testing, or SDET-related roles with meaningful hands-on experience in both manual testing and test automation.
- Background: Previous experience in web application QA, including exploratory testing, regression testing, defect documentation, and maintaining automated tests in an established framework. Experience supporting multi-application environments and contributing automated coverage in Playwright or a comparable UI automation tool is required.
- Education: Bachelor's degree in computer science, or related field, or equivalent practical experience.
- Strong hands-on experience in manual QA and exploratory testing.
- Experience executing assigned test plans with minimal supervision.
- Ability to identify meaningful test coverage and reliably cover high-risk regression areas.
- Strong defect documentation and bug reporting skills.
- Experience contributing to defect triage.
- Strong hands-on experience maintaining automated tests in an existing framework.
- Hands-on experience creating and updating automated UI tests using Playwright.
- Experience with API testing.
- Experience validating database results and using SQL or equivalent query skills.
- Experience reviewing logs and troubleshooting application behavior.
- Exposure to CI/CD pipelines and modern software delivery practices.
- Ability to test across multiple applications and shift priorities based on sprint demand.
- Strong written and collaborative communication skills in a distributed team environment.
- Ability to produce clear QA artifacts independently, including test cases, bug reports, documentation, and automation design notes.
- Experience improving or extending existing Playwright-based automation suites.
- Experience identifying manual regression scenarios that are good candidates for automation.
- Experience in healthcare technology environments.
- Experience with pricing, contract, or eligibility-related systems.
- Experience testing customer-facing applications with third-party integrations.
- Experience working with Vue, .NET, React, or Python-based application environments.
- Experience working asynchronously with globally distributed teams.
- Ability to balance manual testing depth with practical automation contribution.
- Good judgment in selecting what should remain manual versus what should be automated.
- Ability to execute work reliably without requiring high-touch day-to-day guidance.
- Ability to recognize risks, unclear requirements, and quality gaps and communicate them appropriately.
- Strong attention to detail and documentation discipline.
- Ability to learn complex business workflows and systems over time.
- Ability to work productively through weak handoffs, partial context, and changing priorities.
- Professional and collaborative approach to working with teammates during triage, validation, and release support.
- Commitment to producing high-quality defects, accurate test evidence, dependable regression results, and maintainable automation assets.
- Executes assigned test plans with minimal supervision.
- Produces high-quality defects that are clear, reproducible, and actionable.
- Covers high-risk regression areas reliably across supported applications.
- Builds working knowledge of business workflows and application behavior across assigned systems.
- Maintains existing automated tests effectively and contributes new Playwright-based coverage within the first 3 months.
- Demonstrates the ability to expand automation coverage in stable, high-value regression areas over time.